1. Introduction

Think Materials Management Limited (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or contact us through it.

We are the data controller for any personal data you provide to us. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

2. Who We Are

Data Controller:  Think Materials Management Limited

Email:  richard.kennett@motan-colortronic.co.uk

Phone:  07887 788013

If you have any questions about how we handle your personal data, please contact us using the details above.

 

3. What Personal Data We Collect

We may collect the following personal data when you use our website or contact us:

 

3.1 Data You Provide Directly

• Your name and job title
• Email address and telephone number
• Your company name and location
• Application details and project specifications submitted via our enquiry form
• Any other information you voluntarily provide in your communications with us

3.2 Data Collected Automatically

When you visit our website, we or our website provider (WordPress) may automatically collect:

• Your IP address
• Browser type and version
• Pages visited and time spent on our site
• Referring website
• Cookie data (see Section 7 below)

 

4. How We Use Your Personal Data

We use your personal data for the following purposes:

• To respond to your enquiries and provide quotations or product recommendations
• To arrange and conduct site visits, Teams meetings, or callbacks as requested
• To provide information about our products, services, and the brands we represent
• To maintain our business relationship with you over time
• To improve our website and services
• To comply with our legal obligations

 

5. Our Lawful Basis for Processing

We rely on the following lawful bases under UK GDPR to process your personal data:

Legitimate Interests: Responding to your enquiries and maintaining our business relationships.

Contract: Processing your data where it is necessary to fulfil a contract with you or to take steps at your request prior to entering into a contract.

Legal Obligation: Processing data where we are required to do so by law.

 

6. Who We Share Your Data With

We do not sell or rent your personal data to third parties. We may share relevant details with the manufacturers and suppliers we represent — including Motan Colortronic, Regloplas, Sesotec, Reglochill, and Herbold — solely where necessary to respond to your enquiry or fulfil a project requirement. These companies are required to handle your data securely and in accordance with applicable data protection laws.

We may also share data with our IT service providers (such as our website hosting provider) who act as data processors on our behalf under appropriate data processing agreements.

We will only disclose your personal data to third parties or authorities where required to do so by law.

 

7. Cookies

Our website is built on WordPress, which uses cookies — small text files stored on your device. Cookies help the website function correctly and may also be used to understand how visitors use the site.

Types of cookies used may include:

• Essential cookies — required for the website to function
• Analytics cookies — to understand how visitors interact with the site (e.g. Google Analytics, if enabled)
• Third-party cookies — from linked platforms such as LinkedIn, Instagram, or YouTube

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

 

8. How Long We Keep Your Data

We retain your personal data only for as long as necessary for the purposes for which it was collected, or as required by law. Enquiry records and related correspondence are typically retained for up to 6 years in line with standard UK business practice, after which they are securely deleted.

 

9. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access — to request a copy of the personal data we hold about you
• Right to rectification — to request correction of inaccurate or incomplete data
• Right to erasure — to request deletion of your personal data, where applicable
• Right to restrict processing — to request that we limit how we use your data
• Right to data portability — to receive your data in a commonly used format
• Right to object — to object to our processing of your data based on legitimate interests
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at richard.kennett@motan-colortronic.co.uk. We will respond within one month.

 

10. Right to Complain

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the UK’s supervisory authority:

Information Commissioner’s Office (ICO)

Website: www.ico.org.uk

Helpline: 0303 123 1113

We would, however, appreciate the opportunity to address your concerns before you contact the ICO, so please do get in touch with us first.

 

11. Links to Third-Party Websites

Our website contains links to the websites of Motan, Regloplas, Sesotec, Reglochill, and Herbold, as well as social media platforms. These websites have their own privacy policies, which we encourage you to review. We are not responsible for the privacy practices of those sites.

 

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.